Sole Closet

Refund & Exchange Policy

Exchanges

We want you to love your Sole Closet purchase. Eligible items may be exchanged within 3 days of receiving your order.

Exchange Conditions

To be eligible for an exchange, the item must be unworn, unwashed, unaltered, and in its original condition. All original tags and packaging must also be kept intact.

Refunds

We currently do not offer refunds for change-of-mind purchases. Eligible items may instead be exchanged according to our exchange policy.

Sale & Customized Items

Sale items, customized abayas, altered items, and made-to-order pieces cannot be returned or exchanged, except where an item is defective or incorrect.

Incorrect or Defective Items

If you receive an incorrect or defective item, please contact us as soon as possible after receiving your order. We will review the issue and work with you to provide an appropriate solution.

Delivery Fees

Original delivery fees are non-refundable. Customers may also be responsible for delivery costs associated with an exchange, except where Sole Closet has sent an incorrect or defective item.